From experience we know that customers can have many questions when they make a reservation. During the last 8 years we have had them all! From these questions we have created a comprehensive list of the important frequently asked questions (FAQ) and their answers.
Our FAQ's are accessible from the homepage as well as from all other pages. Please take some time to read the FAQ before contacting us.
In case of not founding the desired information in our FAQ or if you would like to send us your enquiry we suggest you sending an email to obsluga.klienta@booking.com. This is by far the easiest and best way to contact us, and email can quickly be sent to the right person which gives us the opportunity to handle your request properly and personally.
Should you not be able to send us an email, you can also contact us by phone on +44 203 147 3114.
Our client support center helps our clients in Polish, English, French, German, Netherland, Italian, Japanese, Spanish or Portugese.
We will gladly help you!
The client support center is available on during office hours (local Amsterdam time),
weekdays: 8.00 - 22.30
weekends: 10.00 - 18.30
